Refund policy

Return and Refund Policy

We want you to be satisfied with your purchase from Wayne Solutions.

Consumer Food Products: For food safety reasons, food products are not eligible for return. If your order arrives damaged, defective, incorrect, or otherwise has an issue, please contact us within 7 days of delivery so we can evaluate the situation and make it right.

Industrial and Non-Food Products: Unused and unopened products in their original condition may be eligible for return within 30 days of delivery. Please contact us before returning any product to obtain return instructions. Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrectly shipped.

Damages and Order Issues: Please inspect your order upon receipt and contact us promptly if an item is damaged, defective, or incorrect. We may request photographs or other information to help resolve the issue.

Refunds: Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact: For return or refund questions, please contact us through the contact information provided on our website.